Caring connections through virtual counseling

Our team of compassionate professionals at Carelon Behavioral Care is dedicated to helping people improve their relationships, health, and emotional wellness.* No problem is too big or small.

We provide assistance in the following states through:

Counseling via computer or tablet

Community resources

Virtual Counseling Map

We accept Elevance/Carelon EAP and Carelon Commercial Plans, including New York IHA. In most states, we are able to serve members age 10 and above, based on practitioner availability. For NY IHA members needing medication management, please call our office directly.

In a virtual session, you can speak to a board-certified professional from the privacy of your home. If your counselor recommends an in-person session or a specialty doctor, we will find a qualified expert for you.

Meet our team

California

Christina Jimenez

Christina Jimenez is a Licensed Clinical Social Worker with 15+ years’ clinical experience. Christina works with adults and older adults, focusing on issues such as depression, anxiety, aging, and adjustment disorders, with experience that includes substance abuse, grief, and inpatient psychiatric treatment. Christina recognizes the need to tailor treatment approaches to client’s unique needs and is excited to help clients improve coping mechanisms and emotional health. Christina has a passion for helping others and strives to always deliver care with patience, warmth, and compassion.

Zulma Rodriguez

Zulma Rodriguez is a Licensed Clinical Social Worker Registered (LCSW-R) and Credentialed Addiction and Substance Abuse Counselor (CASAC) with 25 years of experience. Zulma specializes in working with shame and trauma resulting from issues such as attachment styles, inner child wounds, codependency, as well as problems at work and in relationships. Zulma’s eclectic form of psychotherapy consists of EMDR, DBT, CBT, and psychodynamic therapy. Zulma provides insight, coping skills, and believes change happens when given the guidance, as well as support needed to draw on one’s own strength needed to live fulfilling lives.

Sandra Wolf

Sandra Wolf has a Master’s degree in Psychology, and is a Licensed Marriage & Family Therapist in the states of CA & PA with over 20 years experience working with individuals, couples, and families.

Sandy has a variety of experiences working in community mental health, schools, and in inpatient & partial hospitalization/intensive outpatient psych & substance abuse services. Sandy’s clinical experience has focused on the treatment of depression, perinatal & postpartum mood disorders, anxiety, life cycle transitions, communication & relational problems, and anger management. In working with clients, Sandy uses a solution-focused brief therapy model as well as a mindfully based approach that implements aspects of Cognitive-Behavioral Therapy (CBT), Interpersonal Neurobiology, Acceptance & Commitment Therapy (ACT), and Positive Psychology.

Liisa Beckman, LPCC, LADC is a Licensed Professional Clinical Counselor (LPCC) in California and Minnesota and a Licensed Alcohol and Drug Counselor (LADC) in Minnesota. Liisa has a Master’s degree and has practiced for seven years. Liisa is trained in Prolonged Exposure therapy to treat PTSD.

Liisa’s approach to therapy is holistic, behavioral, humanistic, and solutions-based, with a touch of humor and a lot of compassion. Her person-centered practice starts with judgment-free listening. Liisa’s goal is to build trust so her clients feel comfortable sharing deep and, at times, difficult feelings. Through this trust, clients can begin to heal. In their time together, clients gain skills and insight to increase personal well-being and self-esteem, while decreasing undesirable mental health symptoms like anxiety and depression. Liisa helps people build on strengths and shift perspective. During therapy, Liisa uses many practical methods—mindfulness, coping skills, challenging negative thinking, normalizing feelings and other approaches. She treats depression, anxiety, grief and loss, stress management, trauma, PTSD, addiction, and interpersonal and transitional issues.

Florida

Brandiss Marks

Brandiss Marks is a Licensed Clinical Social Worker with nine years of experience working with children, adults, couples, and families. Her counseling approach is tailored to the specific needs of each client. Brandiss uses a variety of therapies in her practice. She is passionate about practicing mental health and enhancing the lives of others through individualized, unique, and life-changing therapy.

Michele Brady

Michele Brady is a Licensed Professional Counselor with over 20 years of professional experience. She has worked in various behavioral health settings, including community-based services, mobile crisis response, psychiatric research, and public health services. Michele is a certified trainer in non-violent crisis prevention and intervention. She enjoys working with adults, adolescents, and families and is passionate about helping others achieve healthy emotional and mental functioning.

Robin Norton

Robin Norton, LCSW is a Licensed Clinical Social Worker (LCSW) located in Fernandina Beach, Florida. For the past 36 years she has been providing Employee Assistance, Mental Health, and Substance Abuse therapy in outpatient settings. She has a Master of Science Degree in Counseling Psychology from Loyola University of Maryland and a Master of Social Work Degree from the University of Maryland. Her philosophy of treatment is eclectic with an emphasis on cognitive behavioral learning. She assists in treating problems and boosting happiness by modifying thoughts, emotions, and behaviors. Robin focuses on the fact that we feel what we feel because we think what we think. She enjoys working with young adults and men and women of all ages. Her relaxed style, sense of humor and commitment to quality care makes therapy non-threatening and mutually rewarding. She looks forward to the privilege of joining you on your journey of choice and change.

Georgia

Brandiss Marks

Brandiss Marks is a Licensed Clinical Social Worker with nine years of experience working with children, adults, couples, and families. Her counseling approach is tailored to the specific needs of each client. Brandiss uses a variety of therapies in her practice. She is passionate about practicing mental health and enhancing the lives of others through individualized, unique, and life-changing therapy.

Michele Brady

Michele Brady is a Licensed Professional Counselor with over 20 years of professional experience. She has worked in various behavioral health settings, including community-based services, mobile crisis response, psychiatric research, and public health services. Michele is a certified trainer in non-violent crisis prevention and intervention. She enjoys working with adults, adolescents, and families and is passionate about helping others achieve healthy emotional and mental functioning.

Robin Norton

Robin Norton, LCSW is a Licensed Clinical Social Worker (LCSW) located in Fernandina Beach, Florida. For the past 36 years she has been providing Employee Assistance, Mental Health, and Substance Abuse therapy in outpatient settings. She has a Master of Science Degree in Counseling Psychology from Loyola University of Maryland and a Master of Social Work Degree from the University of Maryland. Her philosophy of treatment is eclectic with an emphasis on cognitive behavioral learning. She assists in treating problems and boosting happiness by modifying thoughts, emotions, and behaviors. Robin focuses on the fact that we feel what we feel because we think what we think. She enjoys working with young adults and men and women of all ages. Her relaxed style, sense of humor and commitment to quality care makes therapy non-threatening and mutually rewarding. She looks forward to the privilege of joining you on your journey of choice and change.

Michigan

Amy Feldmaier

Amy Feldmaier (she/her) is a Licensed Independent Social Worker with 14 years’ experience working with children, adults, and families.  Amy has worked in various behavioral health and healthcare settings and is passionate about helping others achieve their goals.  She adapts her therapeutic approach based on each client’s needs.  Amy believes that every person is capable of enhancing their emotional well-being–and that sometimes they just need a caring and empathetic guide to help them get there. 

Minnesota

Cara Long

Cara Long is a Licensed Professional Counselor in the states of Pennsylvania, South Carolina and Minnesota. She is also a registered and board-certified Art Therapist in Pennsylvania. Cara mainly uses solution-focused and person-centered therapy approaches in her sessions. She provides encouragement to her clients in a nurturing environment while giving them tools to move forward with their own goals. Cara has a special interest in working with young adults who are transitioning to living independently of their parents and/or families for the first time.

Kathleen Prow

Kathleen Prow has over 36 years of experience in the human services field. She has been a Licensed Independent Clinical Social Worker/Therapist since 1993. She has worked with children, adolescents, and adults from a variety of cultural, ethnic, and socioeconomic populations. Some of her areas of knowledge and expertise include workplace issues, ADHD, stress management/anxiety, crisis intervention, addiction, anger management, depression, suicide ideation, parenting issues, adoption/bonding and attachment, grief/loss, chronic/terminal illness, and relationship issues.

Liisa Beckman, LPCC, LADC is a Licensed Professional Clinical Counselor (LPCC) in California and Minnesota and a Licensed Alcohol and Drug Counselor (LADC) in Minnesota. Liisa has a Master’s degree and has practiced for seven years. Liisa is trained in Prolonged Exposure therapy to treat PTSD.

Liisa’s approach to therapy is holistic, behavioral, humanistic, and solutions-based, with a touch of humor and a lot of compassion. Her person-centered practice starts with judgment-free listening. Liisa’s goal is to build trust so her clients feel comfortable sharing deep and, at times, difficult feelings. Through this trust, clients can begin to heal. In their time together, clients gain skills and insight to increase personal well-being and self-esteem, while decreasing undesirable mental health symptoms like anxiety and depression. Liisa helps people build on strengths and shift perspective. During therapy, Liisa uses many practical methods—mindfulness, coping skills, challenging negative thinking, normalizing feelings and other approaches. She treats depression, anxiety, grief and loss, stress management, trauma, PTSD, addiction, and interpersonal and transitional issues.

New Jersey

Jacqueline Szoychen

Jacqueline Szoychen is a New York licensed psychotherapist with 15 years’ experience providing counseling services to a wide range of populations– from young children to elders. She received her Bachelor of Science in Psychology and Computers from New York University and her Masters from San Diego State University, focused on Direct Practice with a Clinical Advanced Specialization. She has a specific interest in working with LGBTQ+ and Hispanic populations and a specialty in working with trauma– using cognitive-behavioral therapy (CBT), trauma-focused CBT, and Eye Movement Desensitization and Reprocessing (EMDR). She is excited to have the opportunity of helping improve the lives of clients and assisting on their achievements, improve health, and the betterment of their quality of life.

Judy Foster

Judy Foster is a New York and New Jersey Licensed Clinical Social Worker with over 10 years’ experience working with both mental health and substance use disorders. Other specialty areas include crisis intervention, behavioral health, hospice/end-of-life care, depression/anxiety and domestic violence. My style has always been to meet my clients where they are and to give them a calm, pleasant and safe space to express themselves without judgement, in order to find inner peace, empowerment, awareness and healing.

Stephen DeChiaro

Stephen DeChiaro is a Licensed Clinical Social Worker (LCSW) in the state of New York. Stephen has eight years of clinical social service experience in a variety of settings, from outpatient to inpatient, and emergency rooms to telehealth. A former travel social worker, Stephen is excited to return to providing virtual therapeutic services. He utilizes a number of different modalities, including Rational Emotive Behavioral Therapy, Insight Oriented Therapy, and the Enneagram.

Dawn Donnelly

Dawn Donnelly, MA, LPC, ACS has been working in the mental health industry since 2006. She received her Master’s in Counseling from Fordham University in New York and her License for Professional Counselors (LPC) at Montclair State University in New Jersey. She holds a license to practice in New Jersey and Texas. Dawn’s therapeutic approach embodies psychodynamic and holistic strategies. She is fully committed to her clients and their therapeutic goals while providing a warm and supportive environment. She has worked with individuals struggling with depression, PTSD, anxiety, self-esteem, intimacy, career challenges, relationship issues, weight/health concerns and substance abuse. She is skilled to work with individuals who have severe personality disorders, chronic mental illnesses, as well as LGBTQ+ related challenges. Over the past couple years, she has integrated EMDR into her practice. She is fully dedicated to her clients and their goals.

New York

Carolina Alvarez

Carolina Alvarez, LMHC is a bilingual Licensed Mental Health Counselor in New York, with over 5 years’ experience working with diverse clientele including individuals of all ages and backgrounds. She received her Bachelor of Arts in English Literature from College of the Holy Cross, and her Master of Arts and Master of Education with a Bilingual Concentration from Teachers College, Columbia University. She has extensive experience working with Latinx populations, and specializes in trauma, anxiety, and depression. Drawing from cognitive-behavioral, culturally responsive, and person-centered approaches, she tailors treatment and interventions to her client’s unique needs. She is passionate about creating an environment that is warm, safe, and inclusive for clients, so that they can achieve optimal success, health, and happiness.

Jacqueline Szoychen

Jacqueline Szoychen is a New York licensed psychotherapist with 15 years’ experience providing counseling services to a wide range of populations– from young children to elders. She received her Bachelor of Science in Psychology and Computers from New York University and her Masters from San Diego State University, focused on Direct Practice with a Clinical Advanced Specialization. She has a specific interest in working with LGBTQ+ and Hispanic populations and a specialty in working with trauma– using cognitive-behavioral therapy (CBT), trauma-focused CBT, and Eye Movement Desensitization and Reprocessing (EMDR). She is excited to have the opportunity of helping improve the lives of clients and assisting on their achievements, improve health, and the betterment of their quality of life.

Judy Foster

Judy Foster is a New York and New Jersey Licensed Clinical Social Worker with over 10 years’ experience working with both mental health and substance use disorders. Other specialty areas include crisis intervention, behavioral health, hospice/end-of-life care, depression/anxiety and domestic violence. My style has always been to meet my clients where they are and to give them a calm, pleasant and safe space to express themselves without judgement, in order to find inner peace, empowerment, awareness and healing.

Stephen DeChiaro

Stephen DeChiaro is a Licensed Clinical Social Worker (LCSW) in the state of New York. Stephen has eight years of clinical social service experience in a variety of settings, from outpatient to inpatient, and emergency rooms to telehealth. A former travel social worker, Stephen is excited to return to providing virtual therapeutic services. He utilizes a number of different modalities, including Rational Emotive Behavioral Therapy, Insight Oriented Therapy, and the Enneagram.

Zulma Rodriguez

Zulma Rodriguez is a Licensed Clinical Social Worker Registered (LCSW-R) and Credentialed Addiction and Substance Abuse Counselor (CASAC) with 25 years of experience. Zulma specializes in working with shame and trauma resulting from issues such as attachment styles, inner child wounds, codependency, as well as problems at work and in relationships. Zulma’s eclectic form of psychotherapy consists of EMDR, DBT, CBT, and psychodynamic therapy. Zulma provides insight, coping skills, and believes change happens when given the guidance, as well as support needed to draw on one’s own strength needed to live fulfilling lives.

North Carolina

Leah Jenkins

Leah Jenkins is a North Carolina Licensed Clinical Mental Health Counselor with over 20 years’ professional experience. She worked as a professional school counselor for nine years prior to pursuing a doctorate in Counselor Education and Supervision. Thereafter, Leah began working within a variety of mental health settings, including psychiatric residential treatment for children and adolescents. Her advocacy for the counseling field and promotion of client wellness are evident in her work with diverse populations.

Ohio

Amy Feldmaier

Amy Feldmaier (she/her) is a Licensed Independent Social Worker with 14 years’ experience working with children, adults, and families.  Amy has worked in various behavioral health and healthcare settings and is passionate about helping others achieve their goals.  She adapts her therapeutic approach based on each client’s needs.  Amy believes that every person is capable of enhancing their emotional well-being–and that sometimes they just need a caring and empathetic guide to help them get there. 

Jessica White

Jessica Tucker is a Licensed Clinical Social Worker with Supervisor designation (LISWS) and is Certified in Trauma Focused Cognitive Behavioral Therapy (TF-CBT) with 15 years of experience. She specializes in treating anxiety and depression as well as supporting clients during times of transition, including young adults, new parents, couples, and those looking to make a career change, as well as workplace concerns. Jessica uses evidence-based techniques from cognitive behavioral therapy and mindfulness practices to treat anxiety and mood disorders and motivational interviewing techniques to guide clients who are struggling with behavior change. Jessica’s top priority is to meet clients where they’re at and help them improve their quality of life.

Oregon

Amy Feldmaier

Amy Feldmaier (she/her) is a Licensed Independent Social Worker with 14 years’ experience working with children, adults, and families.  Amy has worked in various behavioral health and healthcare settings and is passionate about helping others achieve their goals.  She adapts her therapeutic approach based on each client’s needs.  Amy believes that every person is capable of enhancing their emotional well-being–and that sometimes they just need a caring and empathetic guide to help them get there. 

Pennsylvania

Cara Long

Cara Long is a Licensed Professional Counselor in the states of Pennsylvania, South Carolina and Minnesota. She is also a registered and board-certified Art Therapist in Pennsylvania. Cara mainly uses solution-focused and person-centered therapy approaches in her sessions. She provides encouragement to her clients in a nurturing environment while giving them tools to move forward with their own goals. Cara has a special interest in working with young adults who are transitioning to living independently of their parents and/or families for the first time.

Sandra Wolf

Sandra Wolf has a Master’s degree in Psychology, and is a Licensed Marriage & Family Therapist in the states of CA & PA with over 20 years experience working with individuals, couples, and families.

Sandy has a variety of experiences working in community mental health, schools, and in inpatient & partial hospitalization/intensive outpatient psych & substance abuse services. Sandy’s clinical experience has focused on the treatment of depression, perinatal & postpartum mood disorders, anxiety, life cycle transitions, communication & relational problems, and anger management. In working with clients, Sandy uses a solution-focused brief therapy model as well as a mindfully based approach that implements aspects of Cognitive-Behavioral Therapy (CBT), Interpersonal Neurobiology, Acceptance & Commitment Therapy (ACT), and Positive Psychology.

Rhode Island

Robin Norton

Robin Norton, LCSW is a Licensed Clinical Social Worker (LCSW) located in Fernandina Beach, Florida. For the past 36 years she has been providing Employee Assistance, Mental Health, and Substance Abuse therapy in outpatient settings. She has a Master of Science Degree in Counseling Psychology from Loyola University of Maryland and a Master of Social Work Degree from the University of Maryland. Her philosophy of treatment is eclectic with an emphasis on cognitive behavioral learning. She assists in treating problems and boosting happiness by modifying thoughts, emotions, and behaviors. Robin focuses on the fact that we feel what we feel because we think what we think. She enjoys working with young adults and men and women of all ages. Her relaxed style, sense of humor and commitment to quality care makes therapy non-threatening and mutually rewarding. She looks forward to the privilege of joining you on your journey of choice and change.

South Carolina

Leah Jenkins

Leah Jenkins is a North Carolina Licensed Clinical Mental Health Counselor with over 20 years’ professional experience. She worked as a professional school counselor for nine years prior to pursuing a doctorate in Counselor Education and Supervision. Thereafter, Leah began working within a variety of mental health settings, including psychiatric residential treatment for children and adolescents. Her advocacy for the counseling field and promotion of client wellness are evident in her work with diverse populations.

Cara Long

Cara Long is a Licensed Professional Counselor in the states of Pennsylvania, South Carolina and Minnesota. She is also a registered and board-certified Art Therapist in Pennsylvania. Cara mainly uses solution-focused and person-centered therapy approaches in her sessions. She provides encouragement to her clients in a nurturing environment while giving them tools to move forward with their own goals. Cara has a special interest in working with young adults who are transitioning to living independently of their parents and/or families for the first time.

Robin Norton

Robin Norton, LCSW is a Licensed Clinical Social Worker (LCSW) located in Fernandina Beach, Florida. For the past 36 years she has been providing Employee Assistance, Mental Health, and Substance Abuse therapy in outpatient settings. She has a Master of Science Degree in Counseling Psychology from Loyola University of Maryland and a Master of Social Work Degree from the University of Maryland. Her philosophy of treatment is eclectic with an emphasis on cognitive behavioral learning. She assists in treating problems and boosting happiness by modifying thoughts, emotions, and behaviors. Robin focuses on the fact that we feel what we feel because we think what we think. She enjoys working with young adults and men and women of all ages. Her relaxed style, sense of humor and commitment to quality care makes therapy non-threatening and mutually rewarding. She looks forward to the privilege of joining you on your journey of choice and change.

Texas

Brandiss Marks

Brandiss Marks is a Licensed Clinical Social Worker with nine years of experience working with children, adults, couples, and families. Her counseling approach is tailored to the specific needs of each client. Brandiss uses a variety of therapies in her practice. She is passionate about practicing mental health and enhancing the lives of others through individualized, unique, and life-changing therapy.

Dawn Donnelly

Dawn Donnelly, MA, LPC, ACS has been working in the mental health industry since 2006. She received her Master’s in Counseling from Fordham University in New York and her License for Professional Counselors (LPC) at Montclair State University in New Jersey. She holds a license to practice in New Jersey and Texas. Dawn’s therapeutic approach embodies psychodynamic and holistic strategies. She is fully committed to her clients and their therapeutic goals while providing a warm and supportive environment. She has worked with individuals struggling with depression, PTSD, anxiety, self-esteem, intimacy, career challenges, relationship issues, weight/health concerns and substance abuse. She is skilled to work with individuals who have severe personality disorders, chronic mental illnesses, as well as LGBTQ+ related challenges. Over the past couple years, she has integrated EMDR into her practice. She is fully dedicated to her clients and their goals.

Virginia

Robin Norton

Robin Norton, LCSW is a Licensed Clinical Social Worker (LCSW) located in Fernandina Beach, Florida. For the past 36 years she has been providing Employee Assistance, Mental Health, and Substance Abuse therapy in outpatient settings. She has a Master of Science Degree in Counseling Psychology from Loyola University of Maryland and a Master of Social Work Degree from the University of Maryland. Her philosophy of treatment is eclectic with an emphasis on cognitive behavioral learning. She assists in treating problems and boosting happiness by modifying thoughts, emotions, and behaviors. Robin focuses on the fact that we feel what we feel because we think what we think. She enjoys working with young adults and men and women of all ages. Her relaxed style, sense of humor and commitment to quality care makes therapy non-threatening and mutually rewarding. She looks forward to the privilege of joining you on your journey of choice and change.

Washington

Amy Feldmaier

Amy Feldmaier (she/her) is a Licensed Independent Social Worker with 14 years’ experience working with children, adults, and families.  Amy has worked in various behavioral health and healthcare settings and is passionate about helping others achieve their goals.  She adapts her therapeutic approach based on each client’s needs.  Amy believes that every person is capable of enhancing their emotional well-being–and that sometimes they just need a caring and empathetic guide to help them get there. 

Kimberly Evans

Kimberly H. Evans is a Washington-licensed clinical mental health counselor with over 16 years of professional experience working with adults and specific populations that relate to her areas of specialty. She received both MA and Ed.M from Columbia University in NY, NY. Mrs. Evans wants her patients to value health and be their best selves. She views therapeutic relationships as a vehicle for achieving that kind of growth and recovery from mental health disorders and symptoms. Areas of specialty include women’s issues, such as issues relating to relationships, career, military life, pregnancy and post-partum, marriage; racial, ethnic and cultural identity issues; assimilation and acculturation trauma; mood disorders, such as depression and anxiety; unhealthy or destructive thought and behavior patterns.

West Virginia

Judy Foster

Judy Foster is a New York and New Jersey Licensed Clinical Social Worker with over 10 years’ experience working with both mental health and substance use disorders. Other specialty areas include crisis intervention, behavioral health, hospice/end-of-life care, depression/anxiety and domestic violence. My style has always been to meet my clients where they are and to give them a calm, pleasant and safe space to express themselves without judgement, in order to find inner peace, empowerment, awareness and healing.

Wisconsin

Kathleen Prow

Kathleen Prow has over 36 years of experience in the human services field. She has been a Licensed Independent Clinical Social Worker/Therapist since 1993. She has worked with children, adolescents, and adults from a variety of cultural, ethnic, and socioeconomic populations. Some of her areas of knowledge and expertise include workplace issues, ADHD, stress management/anxiety, crisis intervention, addiction, anger management, depression, suicide ideation, parenting issues, adoption/bonding and attachment, grief/loss, chronic/terminal illness, and relationship issues.